Our client is a well-established and fast-growing trading platform, located in Luxembourg.

Due to its development, we are looking for a new German-speaking Client Relationship and Sales representative.

Tasks & responsibilities

–  Expand client base through sales activities such as contacting new leads.

–  Respond to general client queries using Bold chat, telephone, email and Salesforce.

–  Provide customers expert technical support and answer queries related to our products.

–  Establish new relationship with prospective clients and business partners, as well as maintain excellent client relationship.

–  Assist with planning and executing Sales & Support plans.

Technical skills

–  Bachelor’s or Master’s degree in Finance

–  A first experience in a client service/sales/middle office department

–  Very good written and spoken English and German

–  Knowledge of CRM systems e.g. Salesforce

–  Knowledge of CFD markets and derivative products

–  Knowledge of MetaTrader 4 & 5 platforms is a strong asset

Soft skills

–  Excellent customer service skills

–  Strong research and analytical skills

–  Ability to build and nurture good relationships with clients

–  Strong client orientation

–  Excellent communication skills

The offer         

–  A dynamic and multicultural work environment.

–  Professional relationship with EU/EEA clients.

–  An attractive and rewarding remuneration package

–  Flexible working hours and home-based work policy (conditions apply).

–  Easily accessible by train / bus and close to P&R Bouillon.